OTE - Oregon Travel Experience

Highway safety rest areas

In 2010 Oregon Travel Experience and its council assumed management of nine rest areas at five locations throughout Oregon.

In 2012 the Oregon Legislature passed Senate Bill 1591, which gave OTE authority over rest areas at Tillamook and Government Camp, and five additional locations along I-84. On March 1, 2014, OTE implemented the next phase of SB 1591 under an amended inter-agency agreement with the Oregon Department of Transportation (ODOT).

Under the agreement, OTE assumed responsibility for nine additional I-5 and I-84 rest areas. As of March 2014, OTE  manages a total of 29 rest areas at 17 locations around the state, stretching from the California border to our eastern neighbors in Idaho. That number will change on July 1, 2018, when OTE will assume responsibility for five additional ODOT rest area locations. An additional three rest area locations will transfer from the Oregon Parks & Recreation Department (OPRD) on July 1, 2019.

OTE bases its rest area management on the needs of the motorist, as well as the communities which exist nearby. We collaborate with community leaders, industry partners, and regional businesses to provide the very best motoring experience possible. From the volunteer free coffee program to safe and clean restrooms, Oregon Travel Experience-managed

Locations

Oregon Travel Experience currently manages rest areas at the following locations:

As of July 1, 2018, OTE took over management of:

Taking pride in a job well done

John Horton maintains his good humor while cleaning the rest area's main parking lot.The presence of Oregon Travel Experience (OTE) rest area teams has made a remarkable difference for travelers. Staff have been on duty to help motorists with car repairs, provided enough fuel to get them to the closest gas station, and coordinate incident response services with law enforcement, ODOT, and emergency teams.

If you stop at an OTE managed rest area, you can count on it being clean and safe. If it isn’t, we haven’t lived up to our promise, and we want to hear about it.

Rest area customer comments

Have you recently visited an OTE managed rest area? We’d like to get your feedback from our onsite customer comment cards. Please rate the cleanliness, friendliness and attitude of our employees, and safety and security at each of our rest area locations. Cards are collected daily, and the information is sent to our Salem office for review. If you’ve noted that your experience was less than desirable, we will contact you (make sure to leave an email address or phone number) to find out what the problem was. Thanks to our customers, we have been able to resolve many issues such as increasing certain supplies or finding out what the public would like to see improved. Keep those cards coming – they really work.

Free Coffee Program

Sarah F. serving free coffee at OTE rest area.

The Rest Area “Free Coffee” Program is a service sponsored by non-profit organizations in the interest of public safety. Stop at one of our rest areas and grab a cup. Visit with our knowledgeable volunteers; you’ll often learn things about the surrounding community you wouldn’t know otherwise.

Find out more about OTE’s Free Coffee program

Apply for a permit to serve free coffee (PDF)

Rest area information centers

The new digital kiosk at northbound French PrairieOregon Travel Experience owns nine travel information centers along Oregon’s most heavily used highways.

The unstaffed information centers are managed by:

Certified Folder Display Service, Inc.
Matt Preston, District Sales Manager
12341 NE Whitaker Way
Portland, OR 97230
503-252-2570 (office)
Mattp@certifiedfolder.com

Contact Certified Folder Display for more information about how your buisness can participate in the rest area information center program.